• Worldwide | Register | Sign in
  • Product
  • Support
  • News Center
  • Distributor
  • About Us
  • Contact Us
  • Register
  • FAQ
  • Update
  • Support Ticket
  • Warranty
  • Training

HOME>Support > FAQ

  • How to register your scanner ?
  • How to update NT510 and buy additional software ?
  • How to create a Foxwell ID ?
  • What if the scanner cannot communicate with a car through the diagnose menu?
  • How to check the register serial number and password of your scanner ?
  • How to purchase additional software for other car manufacturers for your NT510?
  • What should I do if the update is interrupted or failed?
  • Why can't I register my scanner?
  • How to update NT6XX, NT5XX and NT4XX series scanners?
  • How to update code reader NT301 or TPMS Trigger Tool NT1001 ?
  • What if the SD card of NT644/624 is full ?
  • What should I do if it shows "The serial number does not exist" when registering the product?
  • Why do I get this message:“The vehicle program is not authorized. Please obtain the authorization” ?
  • Where else can I find the update client beside the CD?
  • How to retrieve my Foxwell ID?
  • How to retrieve my password?
  • Why can't I check the serial number and password of GT80 ?
  • What should I do if it shows“Serial number is already registered”while registering?
  • How to find the software version number?
  • How can I know if there are updates available for my scanner?
  • Why can't I find AU Ford, Holden or Brazilian GM from Automaster Pro series Scanners?
  • What can I do if the SD card is broken or lost ?
  • Does my scanner support any other languages besides the initial language?
  • I have created a user ID but why I haven't got the e-mail to activate my account ?
  • How to update NT600/NT300/NT405 which may not be found at our website any longer?
Home|Contact Us|Terms of Use|Worldwide